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Business Continuity / Disaster Recovery Services

    Contingency ROI?

     Did you know that having a Business Continuity Plan (BCP) can be a selling point for your business? According to a recent survey, 68% of the businesses interviewed have seen specific BCP requirements appearing in Requests for Proposal (RFPs) and Requests for Information (RFIs).

    So, having an effective BCP in place can actually help you secure future business contracts.

    The goal of an effective business continuity strategy is to keep services and products available to your clients despite a business disruption, thereby preserving your company’s reputation and revenue. According to a recent survey, the greatest threats to the continuity of your business are:

  • Industrial accidents
  • Infrastructure failure
  • Internal process failures
  • Manufacturing recalls
  • Natural disaster
  • New regulations / standards
  • Power / communication outages
  • Public disorders
  • Viruses
  • Workplace violence
    •  

    If any of these threats were to occur to your business, would it continue being a viable, money-making enterprise? Would your clients remain loyal or would you lose a significant portion of your market share? Gartner Group reports that over 40% of companies that suffer major business disruptions never fully recover and ultimately go under within 2 years. The overriding reasons for this failure rate are the loss of market share and the cost of recovery.

    Clients are the lifeblood of a business, so the key to developing an effective BCP is identifying the most important clients and their needs. Making clients happy in the event of a disaster will keep revenue coming in. Rather than focusing only on operational issues or IT recovery, it is essential to have a client-centered focus.

    What really is critical?

    Businesses today make critical errors in developing a BCP strategy when they purchase recovery services and software without fully understanding their critical business / client needs. As a result, they get burdened with a cumbersome software documentation package that is difficult to implement and fails to protect their unique business interests. Ultimately, they waste time and money on ineffective strategies.

    Implementing a BCP involves helping businesses answer the following questions so they can determine their critical needs:

  • Who are our essential clients?
  • What components are the cornerstones of our business’ success?
  • What risks need to be identified and mitigated?
  • Which business processes have the most organizational value?
  • How long can certain critical areas of the business be down?
  • What is the necessary point of recovery for each area?
    •  

    Essentially, the BCP should identify the backbone or core components of the company and how all those components interrelate to make a successfully functioning enterprise.

    Of course, businesses are not only responsible to their clients but also to their partners, shareholders, staff, and community. Also, businesses are accountable to legislative agencies and ever-emerging regulatory standards. If a business is not compliant with government-mandated business continuity regulations, there are stringent legal ramifications. In the case of a disaster, a business must be able to meet the needs of all these interrelated elements, leveraging Security, Risk Management, Crisis Management, and Business Continuity to get a better return on investment.

Only Pay for What You Need

Unlike other business continuity providers that force you into a one-size-fits-all solution, PBG uses flexible, interactive design software that allows us to develop a client-centered BCP. Using this software, we work with clients to help them visualize the scope of the BCP and to modify or add to it, as needed. As a result, we establish with our clients a contract that addresses their unique goals and objectives.

Rather than relying on time-consuming surveys and one-on-one interviews, PBG uses a group interview technique called facilitated information gathering. This method allows us to collect higher quality information in the most time-saving manner. PBG then analyzes the information and uses it to develop a BCP that accommodates a company’s unique business needs.

Importantly, we ensure that your confidential business information is protected. All project data is stored within PBG’s Data Center, so even if our laptops were to be stolen, no information would be compromised.

PBG helps businesses develop these plans:

    • Crisis Management Plan – Addresses the overall management of a disaster, including how senior management should handle public response to the event.
    • Business Continuity Plan – Provides detailed information on how to recover critical client services. This plan is usually completed on a business unit level but can also be based on a physical location.
    • Disaster Recovery Plan – Details the reestablishment of the technical infrastructure, including IT, network, and telecommunication recovery plans.
    • Facility Recovery Plan – Provides a comprehensive corporate plan on how to protect your staff and physical assets. This plan will tie together all of your recovery, security, and emergency management issues. Facility plans can cover single or multiple site recovery coordination

Please contact us toll-free at 1-877-724-4620.
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